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Transforming victims’ lives


My name is Debbie Naylor and I am the ISVA Team Leader at Safe Link. I have worked within Safe Link ever since the service started in February 2009.

What does Safe Link do?

Safe Link provides an independent and victim focused service. Our service ethos is to support victims to cope and recover and adhere to the Victims Code of Practice.

Safe Link covers the whole of the Avon and Somerset Force Area.

What is the ISVA team?

At present, the ISVA team consists of nine workers including myself. We provide support to women, men, children and young people around both recent and non-recent cases of rape, sexual abuse and sexual assaults. We can provide support to victims whether they wish to report to the police or not. We aim to contact each referral within 24 hours. I am proud to say that Safe Link has been running for over eight years now and to date has supported over 6000 victims. As a service, our aim is, to empower victims to put their lives back together. We provide non judgemental, help, advice and support when and where needed.

What help and support can the ISVA team offer?

The ways in which we can help victims include supporting them with reporting to the police, which can also include reporting anonymously. We can speak to the police on behalf of the victim and we offer support around video interviews. Other ways in which we support the victim include arranging pre-trial visits of the courts and discussing special measures where necessary. We can provide support from Report to Court.

Preparing for court can also include preparing the victims’ family particularly in relation to verdicts as part of the court process. We offer support around both guilty and not guilty verdicts and help everyone involved in the process reflect on what’s happened.

The ISVA service provides a holistic approach to support. We can also signpost to other agencies where it is needed, such as: counselling, housing, pregnancy advisory service, mental health and sexual health clinics etc.

We can also advocate on behalf of a victim by talking to employers, universities and schools for the victim, if they are struggling with their attendance due to what has happened to them. We can offer victims a safe place to talk about what has happened to them and give them valuable information on other services that can also offer them support.

More information about our services can be found here.

To get in touch, click here or call us on 0333 323 1543

Safelink are supporting the #itsnotok campaign from the 5th – 11th Feb 2018.

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We provide support for anyone (women, men, children) who has been the victim of rape and sexual abuse across the whole of Avon and Somerset area. 

You do NOT have to report to the police to access our services.

We also provide women’s mental health and domestic abuse support services.

Click below for links to our sister organisations:

Our annual candlelit vigil to mark International Day for the Elimination of Violence against Women was a great success.


Thanks to Sue Mountstevens, Police and Crime Commissioner, for leading our march and to everyone who came along and supported it. We chose this occasion to launch our zero tolerance pledge.

AND THE AWARD GOES TO… The IRISi team receive the University of Bristol Vice Chancellor’s Impact Award for Policy and Practice.


Next Link are always looking for innovative ways to tackle domestic violence. They have worked closely with Professor Gene Feder and his team since the launch of the IRIS Project, running the first pilot scheme.

Big thanks to Bristol Hash Harriers for making us one of their 2017 Bristol Hash Charities and raising the fantastic sum of £637.


The club is pictured presenting their cheque to Missing Link & Next Link’s Chief Executive, Carol Metters MBE.

Thank you to everyone who came to our South Glos Domestic Abuse Services launch and who made the event such a success.


A very special thank you to the lovely Phoebe for singing at the launch and to our Guest speakers Sue Mountstevens, Police and Crime Commissioner (PCC) for Avon and Somerset, and Amanda Deeks, Chief Executive, South Gloucestershire Council.

The event was an opportunity to find out about Next Link services, our commitment to supporting victims, working in partnership and innovation.

Next Link sister organisations Missing Link mental health services and Safe Link sexual violence services also had displays and were available to talk about the services they offer in South Gloucestershire.

We are very excited to announce Next Link South Glos!


Next Link South Glos will be providing Domestic Abuse Services across South Glos from 1st July 2017

Next Link South Glos provide support services for anyone (women, men, children) who has been the victim of domestic abuse. Our services include telephone help and advice, safe houses, community outreach services and group programmes.

Give us a call on 0800 4700 280.

You can call our telephone helplines between 8:30am – 5:30pm Monday to Friday and 9:30am – 1:00pm on Saturday

For more information about Next Link South Glos:

Click here to see all the Next Link domestic abuse services in South Glos

To find out more about any of our new South Glos Services please call us on 0800 4700 280.
Or if you prefer, email enquiries.southglos@nextlinkhousing.co.uk.