Contact us

Where we are

Click here for a map

We would like to hear from you. If you require help or information about any of the services that we offer, please contact us by one of the methods below.


5 Queen Square

Telephone: 0333 323 1543

Text Relay is also available for callers who are deaf or hearing impaired. If using a textphone, prefix the telephone number by 18001.

Fax: 0117 929 3290

Complete the contact form opposite

Send us a message – only email us IF IT’S SAFE for you to receive a reply.

Your Name (if you want to tell us)

Your Contact Details (if you want us to respond we need a safe contact method - email or telephone, whichever is safest.)


Your Message

Messages will be responded to during office hours, 8.30am – 5.30pm, Monday to Friday. Please note that our office is closed on bank holidays.
All messages sent outside these hours will be read the next working day.
We aim to respond to you within 24 – 48 hours of receiving your message/referral.

Safe Link and Next Link are part of Missing Link Housing Services supported by Bristol County Council.

LiveZilla Live Chat Software

If you’d like to chat live to one of our support workers

Live chat is available Monday to Friday 1:00pm – 5:30pm

  • click on the “live chat NOW” link
  • when you see the online button lit, you can send instant messages to our support workers
  • get their advice back right away.

When live chat is offline you can call us for advice on what you may be able to do: 0333 323 1543

Telephone support is available
8:30am – 5:30pm Monday to Friday

Text Relay is available for callers who are deaf or hearing impaired. If using a textphone, prefix the helpline number by 18001.

Approximately 85,000 women and 12,000 men are raped in England and Wales alone every year.

We provide independent support for anyone (women, men, children) who has been the victim of rape and sexual abuse across the whole of Avon and Somerset area. We also provide women’s mental health and domestic abuse support services.

Click below for links to our sister organisations: