MISSING LINK VACANCY

Female* Mental Health Crisis Worker – Crisis Team

Salary: between £26,132 – £26,861 and benefits
Contract: full time, permanent

Hours: working on a rota system including some evenings and weekends
Location: Bristol

Closing Date: 9am on 6th August 2024
Interview Date: week commencing 12th August 2024

Established in 1983, BRISTOL MISSING LINK (incorporating Next Link and Safe Link) is a leading provider of women’s support services in Bristol.

We have a rewarding opportunity available for a Female Mental Health Crisis Worker to join our Crisis Team based at Petherton Resource Centre in Bristol. You will join us on a full time, permanent contract working on a rota system including some evenings and weekends and in return, you will receive a competitive salary between £26,132 – £26,861 and benefits.

In return for joining us, we will offer you:

  • Up to 30 days annual leave (depending on length of service)
  • 3 extra holidays including International Women’s Day
  • Excellent development and training opportunities
  • Employer pension contribution (minimum 5% of your gross salary)
  • Mindful Employer Plus Scheme
  • Cycle to Work Scheme
  • Long Service Awards
  • Health and wellbeing programme

*** Please look at our Employee Benefits Leaflet ***

About the role:

As our Mental Health Crisis Worker, you will be part of the Crisis Service working with and supporting men and women. This involves working with and alongside organisations within the Bristol Mental Health Partnership. This is a hub and spoke service with a 24 hour hub (providing a full crisis service across the city). You will therefore be required to work on a rota system including regular evenings and weekend working and must be able to drive and have access to an appropriate vehicle. You will be based at Petherton Resource Centre where the South Crisis Team is located.

The role is focused on providing a range of interventions to assist with daily health, social care and wellbeing needs to reduce the crisis, build resilience and improve wellbeing. You will be employed by Missing Link and seconded into our Bristol Mental Health Partnership and will therefore be operationally managed by AWP.

Key duties and responsibilities of our Mental Health Crisis Worker:

  • Build trusting and collaborative relationship with the service user
  • Work closely with carers, families and children and other services directly involved with service users, carers if appropriate
  • Carry out role adhering to Mental Health Bristol Partnership’s policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach
  • Co-produce, update, implement and review a crisis plan, relapse prevention and other self-management tools
  • Implement the recovery plan and inform any review, working jointly with the Assessment and Recovery Team Recovery Navigator/Care Co-ordinator, in partnership with service users in line with best practice.
  • Coordinate support, refer and liaise effectively with all professionals, agencies and other parties involved in service user’s support in order to deliver the crisis support package
  • Enable delivery of the crisis and recovery plans and to enable service users to make informed decisions about their mental wellbeing, maximising their independence and providing advocacy role where appropriate
  • Provide specialist support to women using the service and advice and guidance to other team members regarding women’s mental health issues
  • Promote and facilitate service user involvement and inclusion within Mental Health Bristol and the community in line with Mental Health Bristol Partnership objectives
  • Manage caseload, documentation and time effectively, ensuring up to date, clear and accurate record keeping in line with MHB policies, making best use of supervision, training and staff development
  • Collaborate with other team members to maximise service performance, meet targets and Service Level Agreements and promote effective communication and teamwork
  • Maintain hope and optimism for the individual with high expectations for recovery. Use lived experience (if appropriate) to positively support the individual’s recovery

This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

What we are looking for in our ideal Mental Health Crisis Worker:

  • Experience working with people with mental health needs, or people with complex and multiple needs (for example, homelessness, alcohol/drug dependency, long term conditions, domestic abuse and sexual violence)
  • Experience of support planning and managing risk assessments
  • The ability to maintain hope and optimism for the individual with high expectations for recovery
  • Manage caseload, documentation and time effectively, ensuring up to date and clear record keeping in line with policies and procedures
  • A current, full driving licence and access to an appropriate vehicle is essential

How to apply

Please download the application pack from our website and complete the application form. Please submit your application by 9am on 6th August 2024. Please do not send CVs. Interviews will be held week commencing 12th August 2024.

or contact us by email: [email protected]

NEXT  LINK VACANCY

Female* IDVA Team Manager
(Bristol)

Salary: Point 27 £35,745 per annum plus benefits
Contract: full time, permanent

Hours: 37.5 hrs per week including participation in out of hour’s telephone on-call rota and some evenings and Saturdays
Location: Bristol

Closing Date: 9am on Thursday 1st August 2024
Interview Date: 8th August 2024

We have a rewarding opportunity available for a Female IDVA Team manager to join our team based in Bristol. You will join us on a full time, permanent basis, working 37.5 hours per week including participation in out of hour’s telephone on-call rota and some evenings and Saturdays. In return, you will receive a competitive salary of Point 27 £35,745 per annum plus benefits.

Established in 1999, Next Link is the leading provider of domestic abuse services to adult and child survivors in Bristol, South Gloucestershire and North Somerset. At Next Link we are committed to providing holistic, empowering, trauma informed and personalised support and advocacy to people experiencing domestic abuse. With a focus on survivor’s safety and recovery, we believe the provision of flexible support tailored to survivor’s needs can be transformational, helping to maximise independence and self-determination so survivors can make informed choices.

In return for joining us, we will offer you:

  • Up to 30 days annual leave (depending on length of service)
  • 3 extra holidays including International Women’s Day
  • Excellent development and training opportunities
  • Employer pension contribution (minimum 5% of your gross salary)
  • Mindful Employer Plus Scheme
  • Cycle to Work Scheme
  • Long Service Awards
  • Health and Wellbeing programme

About the role:

This Team management post will take a lead role within Next Link Domestic Abuse services, supporting women and children experiencing or who have experienced domestic violence and abuse.

This manager has primary responsibility for managing an integrated staff team to deliver:

  • Bristol IDVA Service
  • MARAC representation
  • Sanctuary scheme
  • Housing IDVA Co-Located in BCC housing team

Collaborating with other managers in Next Link, Missing Link and Safe Link to maximise the achievement of the teams and wider organisational objectives and standards, promoting effective communication and teamwork.

Key duties and responsibilities of our Female Service Manager

  • This IDVA Team Manager post will take responsibility for managing our team of Independent Domestic Violence Advisors and Sanctuary Scheme co-ordinator operating across Bristol.
  • Provide leadership and performance management for the staff team under your remit, manage the services according to service level agreements, ensuring staff work to high professional standards.
  • Promote the service through building positive relationships with Survivors, Police, Lighthouse, current and potential referrers.
  • Ensure effective access to the service for survivors and encourage their engagement with the service, through multi agency working and service flexibility.
  • Co-ordinate and manage referral and support delivery process in line with the referrals and allocations policies and risk assessment procedures, ensuring a quick and effective response to meet client need.
  • Determine staff caseloads and manage service and staff capacity, co-ordinating the team’s support of service users using the full range of contact and support methods
  • Ensure risk assessments (including DASH), safety plans, support plans, referrals and risk management plans are carried out to a high standard and are managed appropriately and that the service is represented at the MARAC.
  • Act as organisational MARAC lead jointly with our Triage Team Manager in Bristol
  • Join our team of Safeguarding Officer’s across the organisations

The successful candidate will:

  • Have substantial experience of working with victims/survivors of sexual violence or domestic abuse
  • Team management experience, including staff support, supervision and performance management within the housing, domestic abuse, or similar support sector.
  • Extensive experience of trauma informed practice and sensitively assessing and responding to the needs and risks of survivors and children experiencing domestic violence.
  • Experience working with multi agency partners e.g. The Police, Social Services and MARAC.
  • Experience of delivering presentations and / or training.
  • Demonstrable experience of being proactive rather than reactive: focuses on preventing problems in the future rather than just resolving immediate issues.

If you are motivated, resourceful and passionate please apply now to join us as our Bristol IDVA Team Manager.

How to apply:

Please download the application pack from our website and complete the application form. Please submit your application by 9am on Thursday 1st August 2024. Please do not send CVs.  Interviews will be held on 8th August 2024

or contact us by email: [email protected]

*Due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement)