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3 Profile of survivors accessing the service
3a Case loads
Between the start of service and the end of
data collection (8th April 2019) the service had supported/was supporting 41 clients (27 cases closed and 14 open). The open caseload of the generic ISVA is 60-70, compared with 28 for a full time LD ISVA. The LD ISVA pointed out that sessions take much longer because clients’ communication needs mean that she must give information at a slower pace; check understanding more frequently; and manage their wellbeing sensitively.
3b Referral into the service
Most clients were referred to the LD ISVA internally (via SAFE Link’s general service). The second most common referrer was The Bridge SARC.
Table 1: referral into LD service
The Bridge SARC
LD ISVA: Getting their views on things, making sure they really
understand what your role is and what their choices are takes a lot longer. I’ve got one client and there’s a small window, depending on how she’s feeling that day,
to talk about what we actually need to talk about. And to push for more than that would not be appropriate. I do in ten sessions [with a client with an LD] what I’d do in about one session
[with a ‘mainstream’ client].
Referral into LD ISVA
#
%
SAFE Link general service **
15
36.6%
10
24.4%
9.8%
Other
4
Self 9.8%
SARSAS
4
3
Lighthouse
7.3%
4.9%
4.9%
As Table 1 shows,
15 clients were internal referrals from SAFE Link’s general service.
2
Next Link or Missing Link
2
Police 2.4%
Table 2: referral into SAFE Link general service
Other 5
2
Police 1
1
Referral into SAFE Link
#
The Bridge SARC
6
Lighthouse
This table shows who made this initial referral.
Next Link or Missing Link
1
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