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7 Other services/agencies’ views on the benefits of the LD ISVA
As well as overwhelmingly positive client feedback, other services spoke highly of the LD ISVA service.
A survey was sent out to numerous services with which the LD ISVA worked. There were
15 responses. One question asked, ‘What are the key benefits SAFE Link’s LD service has provided to your service/agency and clients? Some responses are shown below:
– “Patience and complete understanding.” (Missing Link Recovery Navigator)
– “Helping victims feel empowered.” (SAFE Link General ISVA)
– “Specialist support for the client and other professionals working with the client, so that they can support them in a better way.” (SAFE Link General ISVA)
– “The ISVAs have this specialist knowledge around the legal system that when working together with emotional support with SARSAS is excellent.” (SARSAS LD worker)
– “Sharing processes; networking; advocacy; providing easy-read material.”
(Bristol Community Health,
Community Learning Disability Nurse)
– “Emotional and safeguarding support to our mutual client when mental health & GP services let him down.” (seAp advocacy advocate)
– “Offering emotional support; listening
to service users; explaining things in an accessible way; reassuring service users that they are not alone; and empowering service users.” (Care advisor, Bristol Community Links)
Respondents were also asked to answer several questions about the views of the ISVA service. Services said that the LD service had led to better outcomes for their clients, better coordination
of care, increased awareness around sexual violence among people with LD, and better information-sharing and partnership working with other services.
100% agreed or strongly agreed that
• the service empowered client(s) to make informed choices following their experience of sexual violence
• led to their client(s) engaging, coping, and recovering from their sexual violence experience
• led to better coordination of care
• raisedawarenessofsexualviolenceamong people with LD
• metanunmetneedforpeoplewithLD
• improvedinformation-sharingbetween agencies/services
• ledtofewerclientsfallingthroughgapsin services
• has worked well in partnership with their service/agency
• has had regular and clear communication with their service/agency
Almost all agreed or strongly agreed that the LD ISVA service has
• hasaclearreferralpathway(twodisagreed)
• has a clear role, responsibility, and support package (one disagreed)
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